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16/04/2010 - Banking center gets robotic guides
The robots themselves look pretty cool. In appearance they resemble large red helmets, and can wisp effortlessly around the different destinations they are instructed to show the visitors around. They can also sense other people and robots around, so as not to bump into them, and follow maps that tell them exactly where everything in the financial center is located. They are WiFi-controlled and operate on touch-screen technology, which allows guests to choose their language, or access features such as an audio and video history of the banking center, or the Santander group itself.
The video below shows the robots in action, as well as the other highly impressive innovations, such as the LED-panels that can digitally expand and access various facilities around a miniature model of the financial center. All this must have cost a huge amount of money, but as the employees interviewed in the video say, they wanted to offer a truly unique experience for their visitors. If the robots and all the other technology works as smoothly as shown here, they might have indeed created an environment that can’t be found anywhere else in the world—yet. It’s a model that many other businesses and institutions will want to one day emulate, though can only sit back and admire for now.

