The AiRS closed-loop learning process
AiRS allows to
optimize processes and increase performance based on a seven step learning
process. This process is based on the correlation of the latest visitor data
collected with all previously collected visitor data.
Step 1 - Content Object Classification
The initial step
when using AiRS is to determine a classification grid, including objective
and subjective content attributes, and to classify products, banners, text
links or other content objects to be recommended by AiRS.
Step 2 - Visitor Exposure
The AiRS
closed-loop self-learning process begins when a visitor connects for the
first time to a web site and gets exposed to a set of content objects.
Content objects can consist of any type of offer, including editorial
information, sponsored text links, commercial offers, promotions,
advertising banners or search results..
Step 3 - Data Acquisition, Filtering & Analysis
In step three, AiRS
records the actions and inactions of a visitor based on the content he has been
exposed to. AiRS then analyses how these behaviours and interests compare to those
of all other visitors.
Step 4 - Visitor Interest Maps & Audience Segmentation
In step four, AiRS
projects all visitors onto several two dimensional interest maps based on their
DNA attributes. These projections allow to determine micro audience segments
of visitors who share common behaviours and interests and are likely to have
similar responses when exposed to similar contents.
Step 5 - Content Object Recommendations
AiRS can now match
content and visitor DNA's to determine which contents to show on the pages a
visitor calls up during a session. AiRS operates based on a dual online and
offline process to achieve the best possible results in the shortest possible
time. During sessions, AiRS integrates the latest known visitor interests and
non-interests to determine on the fly what to recommend to the visitor at that
given moment.
Step 6 - Delivery
AiRS delivers
the selected set of contents at a given time, in a given context, to a
given visitor. This selection is determined by the recommendation engine
and fine tuned with the use of filters activated by the operator. Once
content objects have been delivered to the visitor, a new "learning"
cycle begins. Each time this cycle is repeated, assumptions and results
improve. AiRS has a built-in set of alarms to immediately inform operators
about products that are selling above or below expectations and to
monitor inventory.
Step 7 - Reporting & Analysis
AiRS provides
marketers with an in-depth understanding of their audience. The AiRS
reporting tools allow to identify "profitable" and "non-profitable"
visitor segments and emerging trends. With this foresight, one can
adjust offer to demand and introduce new product assortments or, for
example, adapt the pricing strategy. AiRS "learnings", encapsulated
in each visitor's DNA, allows to establish direct correlations among
hundreds of visitor attributes. AiRS provides a wealth of audience
information to marketers unmatched by traditional marketing
research methods.
|